Business Process Improvement Analyst

Medtronic is looking for a Customer Care & Business Process Improvement Specialist to support reliable, efficient, and customer-focused operations by managing customer care activities, improving business processes, implementing digital solutions, and delivering actionable performance insights. Responsibilities include identifying and implementing business process improvements across the Customer Care organization, partnering with cross-functional teams, developing Power BI reports and dashboards, analyzing open order books and inventory risks, and leading continuous improvement projects. Requirements: 2-3 years of experience in process improvement, problem solving, and root-cause analysis, preferably in Supply Chain and Customer Service. Proficiency in data analytics and Power BI. SAP ERP experience is an advantage.