Credit Control Manager

Fisheye Executive Search is hiring a Credit Control Manager on behalf of a leading healthcare distribution company in Saudi Arabia. This role owns customer credit risk, receivable quality, and collection performance — protecting cash flow while supporting sustainable sales growth through disciplined credit assessment, exposure management, aging control, and timely escalation of high-risk accounts. Key Responsibilities - Own and enforce the customer credit policy, including onboarding, credit assessment, credit limits, payment terms, and management of exceptions in line with the approved authority matrix. - Monitor customer exposure, credit-limit utilisation, and AR aging, with focused management of overdue, 90+, and high-risk balances. - Lead collection planning, customer follow-up, and promise-to-pay tracking in coordination with collectors, Sales, and account owners. - Manage credit holds and order-release decisions in line with approved policy, authority levels, and customer risk. - Maintain clear visibility of customer disputes, deductions, unapplied receipts, and legal cases, driving timely resolution with relevant teams. - Prepare regular credit and working-capital reporting covering DSO, overdue exposure, collections, top risks, forecast, and credit utilisation. - Partner with Sales and Finance to balance commercial growth with cash-flow discipline and acceptable credit risk. What We're Looking For - Bachelor's degree in Finance, Accounting, Business Administration, or a related field; relevant professional certification is preferred. - 7-10 years of experience in credit control, accounts receivable, collections, or commercial finance, including 3-5 years in a supervisory/managerial role. - Strong experience managing large B2B customer portfolios, aging, credit limits, collections, disputes, and legal/escalated receivables. - Hands-on SAP/ERP and advanced Excel/reporting skills. - Fluent in Arabic and English; based in or willing to relocate to Khobar. Nice to Have - Prior experience in distribution, healthcare, pharmaceutical, or FMCG environments.