Customer Service Representative

A leading Medical Device company is actively recruiting a Customer Service Representative for their Jeddah office. Due to Nationalization requirements, this role is open to Saudi nationals only. Key aspects of the role include managing customer orders, shipments, invoices, pricing and product availability, coordinating shipments with logistics, providing after-sales support, resolving customer queries, coordinating with internal teams, supporting sales activities, processing returns and credit notes, monitoring blocked accounts, and maintaining accurate customer records. Requirements include a Bachelor's degree in Business or a related field, 2-3 years of experience in Customer Service, order management or logistics experience, strong communication skills, and good knowledge of SAP, Excel, PowerPoint, and Outlook.