Debt Collector

Established in 1982 as a leading Office Automation Solutions provider for the UAE and wider region, GCG Enterprise Solutions is a turnkey tech solutions provider offering Print Solutions, IT Services, AV and Digital Transformation Solutions. JOB SUMMARY: Responsible for managing collections and maintaining allocated Receivables Outstanding in accordance with approved credit terms and striving to exceed desired cash flow. Payment follow-up with clients. Meeting collecting targets to ensure customer ageing/over dues are within targeted norms. Ensure Receivables statement reflects true and fair picture. Periodical customer feedback on outstanding status to Credit Control Supervisor/Finance Manager. DUTIES AND RESPONSIBILITIES: Ensure automated statement is sent to clients fortnightly. Maintain detailed and up-to-date records of customer accounts and collection activities. Calls and emails to clients prior to due dates. Send follow-up mails, reminders, chase letters, and timely escalations. Monitor ageing of clients' outstanding statements to maintain overdue percentage less than 80%. Identify high-value invoices. Resolve customer disputes. Liaison with Receivables Accountant to ensure timely posting of receipts, proper allocation of invoices, and credit memos. QUALIFICATIONS: Bachelor’s degree in Accounting, Commerce, Finance, Business Administration, or related field. 2 to 3 years minimum experience in a similar role. Familiarity with Oracle Financials / Oracle Receipts module or SAP is an advantage.