Enterprise Applications Analyst

The Enterprise Applications Analyst is a hands-on delivery role combining SAP SD functional expertise with project and programme management. Responsible for delivering enterprise application initiatives across Sephora Middle East, while analysing SAP processes, investigating issues, and assessing new business requirements. The position will implement SAP SD in a retail environment and act as a bridge between business stakeholders, SAP/technology teams, global teams, and implementation partners. The role will manage end-to-end Order-to-Cash and Supply Chain processes, assess cross-functional impacts across SAP and connected applications, challenge solution approaches where appropriate, and manage delivery through testing, deployment, hypercare, and operational handover. Manage enterprise application projects and programmes from requirements and solution assessment through planning, building, SIT/UAT, deployment, Go/No-Go, hypercare and operational handover. Own project plans, milestones, risks, issues, dependencies, resources and governance, coordinating regional business teams, global technology teams, SAP delivery teams and system integrators across a matrix environment. Apply structured delivery practices such as PMP/PRINCE2, Agile and SAP Activate where appropriate. Analyze issues and processes across sales orders, pricing, delivery, goods issue, billing, returns and credits, and the end-to-end Order-to-Cash (OTC) cycle, applying hands-on SAP SD expertise. Manage Supply Chain and Logistics activities, including SAP configuration and troubleshooting, delivery documents, stock checks, and post-goods-issue processes. Assess business requirements through fit-gap and impact analysis, identify dependencies across SAP SD, inventory, logistics, Finance and connected applications. 5 - 7 years in enterprise-scale project & programme management; S/4 Migration experience highly advantageous. Proven enterprise project/programme management in large-scale retail, ideally across multi-country/matrixed environments. Hands-on SAP SD experience in retail with strong knowledge of Order-to-Cash (OTC), Supply Chain, pricing, sales orders, delivery, billing, returns, and integration with inventory, logistics & Finance. Hands-on SAP S/4HANA implementation/migration exposure; understanding of ECC vs S/4HANA, especially within OTC, Supply Chain & Logistics. PMP, PRINCE2 or equivalent certification required; ITIL, service transition, and SAP Activate experience advantageous. Bachelor’s degree in Computer Science, IT, Engineering, Business or related field.