Field Service Coordinator

Coordinates service operations executed by the Technical Service Personnel. Ensures the optimization of QHSES and compliance to policies and regulations at work sites, onshore and offshore. Coordinates Field services operations, ensures compliance with established sales and cost budgets and schedules. Ensures site organization of service technicians, in coordination with engineers, logistics and warehouse function and local agents and suppliers. Works within the defined contract and issues notices on those operations that increase scope. Checks that all related FST documentation are received, accurate, followed and signed off on. Acts as a mentor to Service Technicians to foster development. Reviews FST personnel compliance with all applicable policies and procedures. Daily tracking, planning, and assignment of FSTs for all UAE Service Jobs, ensuring competency and correct allocation before confirming assignments. Accurate maintenance of the FST tracker and FST Qualification Matrix for all personal details, call-offs, job visibility, and regular reporting. Ensuring all booking details for ADNOC Offshore/Onshore and other clients are submitted accurately and on time, including manifests, PO details, notice periods, and communication with logistics. Coordinating service vehicles and transport logistics for FST mobilization/demobilization, including managing availability, maintenance, scheduling, and third-party taxi arrangements when required. Oversight of regulated processes such as loading notes, ADNOC fuel chip account balance/charging, IVMS card issues, OPTIMA profiles, and eWMS access. Managing training, certification, and currency tracking for all FSTs, ensuring timely bookings, renewals, and updates to trackers. End-of-month performance and KPI reporting for utilization, ADNOC KPIs, VMI statistics. Handling new-hire onboarding including documentation, induction bookings, and integration into tracking systems. Works on call 24/7 and outside of normal duty hours to meet customer requirements during on call assignment period. You Are Meant For This Job If: Bachelors degree or equivalent experience. General Knowledge of API Q1/Q2 and TechnipFMC Surface products processes and specifications. Read and write English fluently, Arabic an advantage. General knowledge of wellhead systems and drilling / completions operations. 3-5 years’ experience in technical project scheduling, planning or in a customer service business; preferably industrial, oil and gas, or manufacturing. Competent in business systems including Microsoft Office Suite, SAP, ServiceMax, InteServ.