Front Desk Representative

We are urgently looking for a polished and organized Front Desk Agent to be the first point of contact in an automotive showroom, for one of our clients based in Dubai, UAE. This role is temporary for 3 Months and is not focused on customer service recovery but on managing the front-of-house professionally while handling administrative tasks and outbound calling activities to support the sales team. Key Responsibilities: Greet visitors and walk-in clients with a professional demeanor, determine their needs, and direct them to the appropriate sales executive or department. Conduct outbound calls to potential leads for appointment setting, follow up on service reminders, and update client records regarding new vehicle arrivals. Maintain and update daily showroom logs, visitor trackers, and lead databases using Excel. Gather initial information from visitors and callers to qualify leads before passing them to the sales floor. Assist the sales team with paperwork, filing, and organizing client documentation. Required Skills & Qualifications: Minimum 1-2 years of experience in a front desk, reception, or administrative role, preferably within an automotive or luxury retail background. Proficient in Microsoft Excel for creating spreadsheets, data entry, basic formulas, and filters. Experience with SAP in the Automotive industry. Comfortable making high-volume outbound calls and speaking clearly on the phone. Well-presented, punctual, and able to handle a fast-paced showroom environment.