HR Systems Administrator

The HR Systems Administrator is responsible for the administration, support, and optimization of the Human Resources Information System - SuccessFactors. This role serves as a point-of-contact for HR systems and ensures data integrity, system configuration, reporting, and process improvement. Key Activities and Accountabilities: - Act as custodian of the HR Systems Admin ticketing system ensuring timely response to queries and issues. Troubleshoot problems, analyse issues and provide solutions - Maintain understanding of Group HR processes and procedures to ensure HRIS functionality and use is fit for purpose - Keep up to date with new functionality and releases from the HRIS provider and communicate relevant information - Analyse user requirements and suggest improvements to existing HRIS - Assist with review, development, testing and rollout of revised functionality - Update and communicate HRIS user guides and coordinate user training - Provide management reports and process ad hoc requests for reports ensuring accuracy - Ensure compliance with data privacy regulations and internal audit requirements - Manage user access and security roles and drive automation and process efficiency Job Knowledge and Qualifications: - Holds an HR or information systems related qualification - 2+ years experience within a related working environment in an HR and/or HRIS role - Proficient in the use, maintenance and administration of a recognised HRIS, preferably SAP SuccessFactors - Experienced in working with users across different countries - Effective communication skills and proficiency in Microsoft Office