Information Technology Specialist

We are an international fashion distribution business running Microsoft Dynamics 365 Business Central as our core ERP platform, integrated with warehouse, eCommerce and marketplace systems. We are looking for a Business Central specialist who lives and breathes the platform. This is a purely BC-focused role: you will support, extend and improve a live, integrated BC environment, working internally as well as alongside our external development partner and internal stakeholders across the business. You will not be spread across ten different systems. Business Central is the job. Own day-to-day technical support of Business Central across our entities: troubleshoot posting issues, integration errors, permission problems and data questions, and see them through to resolution. Develop and maintain AL extensions following Microsoft's development guidelines and AppSource-grade best practices: event subscribers over base app changes, proper object structure, clean upgrade paths. Work with our external development partner on larger builds: review their pull requests, test deliverables against specs, and hold the line on code quality and scope. Support and monitor our integration landscape: WMS interfaces, the Shopify, and others. Investigate failed messages, trace root causes, and propose fixes rather than workarounds. Use AI tooling as a core part of how you work: AI-assisted coding for AL development, BC Copilot features, and AI agents where they genuinely reduce effort. We expect you to be curious and have a solid understanding about these tools, not resistant to them. Translate business requests into clear technical requirements. Challenge when a request does not make sense by proposing the standard BC way before proposing customization. Manage environment hygiene: sandbox refreshes, extension deployments, telemetry review, Feature Management, and preparation for BC major version upgrades. Work directly with users at every level, from warehouse operators to finance leads to C-level, and communicate in the language each audience needs. Business Central depth. 5+ years of hands-on Microsoft Dynamics 365 Business Central experience (or NAV with recent BC cloud experience) in a technical or techno-functional capacity. AL development. Solid AL development skills in VS Code: table and page extensions, codeunits, event subscribers, APIs, report layouts. You know the base application well enough to find the right event before writing a line of code. Best practices discipline. You follows Microsoft's published guidelines and community best practices by default. Functional grounding. Understanding of BC's posting engine, dimensions, posting groups, item ledger and warehouse structures. AI fluency. Practical experience using AI coding assistants (GitHub Copilot, Claude) to accelerate development and research. Critical thinking. Stakeholder skills. Prior experience within retail or distribution industries. Fluent English, written and spoken. Exposure to Power Platform, Azure DevOps, GIT, and Microsoft certification MB-800 are nice to have.