IT Administrator / IT Support Engineer

Abu Dhabi Sports Aviation Club (ADSAC) is looking for an experienced and hands-on IT Administrator / IT Support Engineer to join our team. The successful candidate will be responsible for managing and supporting the club's IT infrastructure, servers, networks, Microsoft 365, SharePoint, cybersecurity, SAP, CCTV, communication systems, website, software, and day-to-day technical operations across different departments. Key Responsibilities: - Manage and maintain computers, laptops, printers, servers, NAS storage, routers, switches, access points, firewalls, and other IT equipment. - Install, configure, maintain, monitor, and troubleshoot Windows servers, including user access and basic server administration. - Manage and maintain network infrastructure, including switches, routers, Wi-Fi systems, and related equipment. - Manage Microsoft 365, including user accounts, email, licenses, permissions, Outlook, and Exchange Online. - Manage SharePoint sites, document libraries, access permissions, and user support. - Maintain IT security, data backup, NAS, and local and cloud recovery systems. - Support and maintain SAP systems and user access, coordinating with relevant teams or service providers when required. - Manage and maintain the club's website and related web services, including domain, hosting, updates, access, and external service providers. - Install, configure, monitor, maintain, and troubleshoot CCTV systems, including cameras, NVRs, cabling, and related equipment. - Troubleshoot speakers, amplifiers, walkie-talkies/radio, and other audio and communication equipment. - Manage and monitor attendance machines and attendance software. - Handle employee onboarding and offboarding, including accounts, email, permissions, and device setup. - Maintain IT asset inventory and coordinate IT equipment purchases, replacements, repairs, and service requirements. - Maintain IT policies, procedures, asset records, network documentation, and other IT documentation. - Continuously monitor IT, CCTV, network, server, communication, and other technical systems. Qualifications & Requirements: - Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. - Minimum 3 years of experience in IT administration, IT support, or a similar role. - Relevant IT certification is mandatory. - Strong practical experience in IT administration, IT support, server management, networking, hardware, software, and technical troubleshooting. - Hands-on experience with Microsoft 365, Exchange Online, SharePoint, SAP, SonicWall, CCTV, servers, networking, and IT infrastructure. - Fluency in English is required. Arabic is an advantage.