IT Specialist

We are hiring an IT Specialist located in Sheikh Zayed, Egypt for a full-time position. Key Responsibilities: Troubleshoot hardware, software, network, and handheld device issues. Support sales teams with urgent field and system issues. Monitor data sync and validate orders on SAP S/4HANA. Manage user accounts, passwords, access, routes, and customer assignments. Handle printers, PRTG monitoring, and system maintenance. Track and document IT issues and coordinate with Application/IT teams. Provide technical support and user training. Requirements: Bachelor's degree in IT, Computer Science, or related field. 1-2 years of experience in Network/System Administration. Experience with SAP, networking, system administration, and troubleshooting. Certifications such as CCNA/CCNP, CompTIA, MCSE, Azure/AWS are a plus.