Order Management Specialist

We are looking for an Order Management Specialist to join our team in Jeddah, Saudi Arabia. The ideal candidate will be responsible for overseeing the entire order management process, from order booking to production, delivery, payment, and invoicing, while ensuring effective coordination with customers and internal departments. Key Requirements: - Bachelors degree in Business Administration, Supply Chain Management, or a related field. - 0-2 years of experience in Order Management, Customer Service, or a similar role. - Proficiency in Microsoft Office and order management software. - Experience with ERP systems such as Oracle or SAP is preferred. - Excellent communication skills in English; Arabic is an advantage. - Strong organizational, multitasking, and problem-solving skills. - Ability to work under pressure and meet deadlines. Key Responsibilities: - Manage and follow up on customer orders from booking through delivery and invoicing. - Coordinate with Sales, Manufacturing, Logistics, and Finance teams. - Monitor production schedules and provide timely order status updates. - Follow up on payment status and maintain accurate order documentation. - Coordinate product shipments to ensure timely delivery to customers.