Order Management Specialist

Process orders accurately and efficiently, ensuring timely fulfillment and minimizing errors to maintain customer satisfaction. Manage order discrepancies, including investigating and resolving issues related to incorrect items, damaged goods, or missing shipments, to ensure customer satisfaction. Coordinate with warehouse and logistics teams to track shipments, expedite deliveries, and resolve any shipping-related problems to meet customer expectations. Monitor order statuses proactively, identifying and addressing potential delays or issues to prevent disruptions and keep customers informed.