Sales Assistant

This role supports the sales and commercial team in managing customer accounts by handling routine account related, coordinating internal processes, and maintaining accurate records. The role focuses on day-to-day account coordination and customer support including payment follow-ups. This position will also be responsible for managing all office administration-related activities. Responsibilities include customer account support, maintaining regular communication with customers, supporting invoices and statements of accounts, escalating commercial issues, building relationships with customers, sales reporting and analysis, forecasting support, assisting with SAP master data maintenance for customers including Ship-To and Sold-To records, material extensions, basic master data queries, office administration, vendor management, equipment maintenance, and translation of Arabic documents. Requirements include a degree or diploma in Chemical or Mechanical Engineering or Chemistry, 3-4 years of working experience in technical, sales support, customer service, sales administration, or commercial operations, and compulsory Arabic language skills.