Sales Executive

Job Responsibilities & Tasks (Duties include but are not limited to) ( For Saudi National Only ) - Sell the widest range of company's products for assigned customers based on group channel guidelines. - Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed. - Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company. - Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management. - Collect the invoices according to company's aging policy. - Prepare all needed documents for the call cycle market visits or business review, before going to the market. - Maintain professional Business relation with His/her customers. - Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished. - Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc...) - Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume. - Detect and register new potential customers in his area based on CRM. - Sell all potential customers with appropriate combination of product lines by closing GAPs. - Handle customers complaints and report them to the sales team leader. - Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader. - Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices. - Invoicing and collection follow-ups. - Issue returns for quality issue products or wrong orders and get approval from concerned parties. - Report to the team leader any customer problem / objection that occurred, and he could not handle. - Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs. - Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts. - Conduct Trials for new developed products at certain customer in his/her area and report factual findings. - Comply fully with Napco code of conduct, and company instructions. Required Job Qualifications & Competencies Education & Experience - Minimum High School degree. - Acceptable English Level. - Acceptable Computer Literacy. - A minimum of 1 to 2 years' experience in similar and related field.