Salesforce Administrator - Remote

Salesforce / HubSpot Administrator – Revenue Systems (SaaS) Role Type: Contractor Location: Remote We are seeking experienced Salesforce / HubSpot Administrators – Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required. Scope of Work - Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues. - Analyze policy conflicts and determine appropriate business rules. - Review and reconcile data across CRM and connected platforms. - Create clear operational prompts and documentation for complex SaaS scenarios. - Document recommended system changes and operational decisions. - Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools. - Provide insights on CRM optimization, system design, and sustainable governance. Preferred Qualifications - 4–6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms. - Experience leading CRM implementations, migrations, consolidations, or rollouts. - Strong knowledge of fields, objects, flows, validation rules, automation, and permissions. - Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms. - Working knowledge of SQL, APIs, data models, and cross-system data reconciliation. - Experience working in SaaS environments. - Excellent written and verbal English communication skills.