SAP FI-CA Functional Consultant

Location: Dubai, UAE Employment Type: Full-time Working Model: Hybrid Experience Required: 3+ years About the Role We are looking for a hands-on SAP FI-CA Functional Consultant to support the daily operation, maintenance and continuous improvement of a high-volume contract accounts environment. Working closely with Finance, Operations and Engineering teams, you will manage FI-CA postings, payment processing, clearing, dunning, reconciliation and production issues. The role requires someone who can confidently move between financial processes, SAP configuration and functional troubleshooting. This is primarily a functional FI-CA operations and application support role, rather than an SAP ABAP development position. Key Responsibilities: FI-CA Operations and Support: Monitor FI-CA postings, document flows, open items and contract account balances. Investigate and resolve failed, incorrect or suspended postings. Support incoming payments, payment allocation, clearing, dunning, write-offs, refunds, reversals and settlement processes. Resolve reconciliation differences between FI-CA, billing systems, the general ledger and bank statements. Analyse customer and contract account balances and correct payment or posting exceptions. Incident and Defect Management: Provide first-line and second-line functional support for FI-CA-related incidents. Investigate, reproduce, document and prioritise production issues. Perform root-cause analysis and recommend permanent solutions for recurring problems. Manage incidents, service requests, defects and change requests through tools like JIRA or ServiceNow. Collaborate with technical teams and external vendors to resolve complex defects within agreed service levels. Configuration, Testing and Change: Support configuration across contract accounts, main and sub-transactions, posting areas, document types and account determination. Prepare and execute test cases for fixes, enhancements and releases. Participate in unit testing, SIT, UAT and regression testing. Support controlled data corrections and mass-change activities. Maintain configuration documents, process flows, test evidence, runbooks and knowledge articles. Assist with release deployment, hypercare and transformation activities. Financial Controls and Period-End: Support month-end and year-end closing activities. Perform open-item analysis, balance validation and ageing reviews. Support FI-CA subledger to general ledger reconciliation. Ensure financial postings follow accounting policies, approval controls and audit requirements. Produce operational reports covering posting quality, issue backlogs and recurring errors. Assist with audit requests relating to contract accounts and receivables. Requirements: At least 3 years of hands-on SAP FI-CA experience in a functional, production support or finance systems role. Practical experience with Contract Accounts Receivable and Payable, Business Partner and Contract Account processes, payment processing, clearing, open-item management, dunning and collections, reversals, write-offs and refunds, account reconciliation. Good understanding of double-entry accounting and subledger-to-general-ledger financial flows. Experience supporting billing, receivables, collections or high-volume contract accounting processes. Working knowledge of SAP FI integration, account determination and posting logic. Experience in production support, incident management, defect resolution and root-cause analysis. Experience using JIRA, ServiceNow, SAP Solution Manager or a similar ticketing platform. Experience preparing and executing functional test cases across SIT, UAT and regression testing. Strong analytical skills and the ability to communicate effectively with Finance, Operations and technical teams. Bachelor’s degree in Finance, Accounting, Information Systems or a related discipline. Preferred Qualifications: Experience with SAP FS-CD or contract accounting within insurance, financial services, utilities, telecommunications or another high-volume billing environment. Knowledge of premium billing, premium collections or insurance receivables. Ability to use SQL or similar tools to investigate posting and reconciliation issues. Exposure to ABAP debugging, technical logs, traces, interfaces or batch-job monitoring. Experience working within an Agile, hybrid delivery or structured application support environment. ACCA, CIMA, CPA or another accounting qualification would be an advantage. Pay: Up to AED20,000.00 per month. Work Location: In person