Senior Collections Specialist

Senior Collection Officer – Accounts Receivable Department: Finance / Accounts Receivable Industry: Real Estate Development Key Responsibilities: - Manage and monitor customer receivables and outstanding balances. - Follow up with buyers and clients regarding due and overdue payments. - Coordinate with Sales, Customer Service, and Legal teams on collection activities. - Prepare and issue payment reminders, demand notices, and collection reports. - Reconcile customer accounts and resolve payment discrepancies. - Negotiate payment plans and ensure timely recovery of outstanding debts. - Track post-dated cheques, installment schedules, and payment statuses. - Maintain accurate records in ERP and accounts receivable systems. - Support handover and registration processes by ensuring payment compliance. - Prepare aging reports and provide collection forecasts to management. Requirements: - Bachelor's degree in Finance, Accounting, Business Administration, or related field. - 5-8 years of collections/accounts receivable experience, preferably within a real estate development company. - Strong knowledge of installment payment plans, customer collections, and receivable management. - Experience with ERP systems such as SAP, Oracle, or Microsoft Dynamics. - Excellent negotiation, communication, and stakeholder management skills. - Advanced Excel and reporting skills.