Senior Manager, Information Technology

Company Overview Sapphire is a joint venture based in the Special Integrated Logistics Zone (SILZ) in Riyadh, focused on manufacturing advanced industrial robots and supporting the next generation of automation and smart manufacturing in the Kingdom. Role Summary The Information Technology (IT) Senior Manager will be responsible for developing, executing, and maintaining the full spectrum of IT infrastructure, services, and systems at Sapphire. This includes establishing core IT functions during the company’s transition from construction to operations, managing vendors and licenses, leading ERP and system deployment, ensuring site connectivity, and supporting business productivity through efficient IT operations. The role demands a strategic leader with technical acumen and project management capability to support the needs of a high-tech manufacturing environment. Key Responsibilities: - Plan, order, and install IT hardware and software including laptops, accessories, projectors, and conferencing tools. - Manage Microsoft Office license deployment and renewal across all company employees. - Oversee network infrastructure, internet service provisioning, and connectivity for the site in coordination with SILZ and telecom providers. - Support and maintain IT infrastructure including servers, networks, firewalls, and IT security controls systems. - Lead the end-to-end deployment of the company’s ERP system, ensuring integration across finance, HR, procurement, production, and maintenance. - Manage post-go-live support, enhancements, and user adoption initiatives. - Oversee implementation and maintenance of systems and ensure seamless integration with ERP and facility management tools. - Drive automation and optimization of business processes through IT systems. - Participate in and lead the definition and implementation of IT strategy, alignment with operational objectives. - Establish IT policies, procedures, and governance frameworks to ensure security, availability, and business continuity. - Deploy and maintain IT security controls in alignment with Essential Cybersecurity Controls (ECC). - Identify, engage, and manage IT vendors, service providers, and system integrators. - Manage IT budgets, assets, and third-party contracts. Qualifications & Experience: - Bachelor’s degree in Computer Engineering, Computer Science, Information Technology, or a related field. - Minimum of 10 years of progressive IT experience, including at least 3 years in a managerial or leadership role. - Proven experience deploying ERP systems and integrating cross-functional business processes. - Experience managing IT infrastructure, networks, cloud services, and cybersecurity systems. - Prior experience in construction, manufacturing, or facilities management sectors is highly desirable.