Services Specialist - Customer Service Management

You will be the primary point of contact for internal Project Managers and Service Managers ensuring seamless communication and high-quality service delivery. Responsible for all aspects of order to revenue process and tools, order bookings, revenue recognition reporting, and creating, structuring, and maintaining projects in SAP for HW and Services projects. Own resolution of technical issues in ERP, assist billing team with invoicing, comply with country-specific tax regulations, support statutory audits, and coordinate with e-invoicing teams.