Technical Expert - SAP Hybris / SAP S/4HANA

Squadio is seeking a highly motivated and detail-oriented SAP Technical Expert to join our team in Riyadh. Responsibilities include enhancing the overall experience of customers with Marketplace platforms before the implementation of new services through detailed profiling of customer segments, analyzing customer feedback, reporting trends, defining KPIs such as NPS, CSAT, and CES, designing service experiences, and documenting best practices.