Analyst - IT Solutions (Travel Domain)

Provide techno-functional support for corporate travel technology solutions, including GDS platforms, Online Booking Tools (OBTs), API integrations, B2B/POS systems, and expense management solutions. Partner with business teams, customers, and vendors to deliver system enhancements, resolve technical issues, and support project implementation while ensuring solutions align with business requirements and operational objectives. Act as the primary techno-functional point of contact for travel technology solutions. Support, maintain, and troubleshoot travel technology solutions built on Global Distribution Systems (GDS), including Travelport, Amadeus, and Sabre. Support the integration, configuration, and maintenance of Air and Non-Air APIs. Provide techno-functional support for the implementation, configuration, enhancement, and maintenance of Online Booking Tools (OBTs). Support the development, enhancement, testing, and maintenance of online B2B portals and Point-of-Sale (POS) systems. Perform analysis and maintenance of corporate travel data. Support the implementation, integration, configuration, and ongoing administration of expense management solutions, such as SAP Concur or equivalent platforms. Prepare functional specifications, support solution design, and ensure delivered solutions meet business objectives. Apply project management principles to plan, coordinate, monitor, and deliver technology initiatives. Coordinate User Acceptance Testing (UAT), defect tracking, issue resolution, and change management activities.