Call Center Agent
Alghanim IndustriesKuwait - Not specifiedPosted 23 October 2026
BaytDirect employerEnterpriseEntry-friendly
Location
Kuwait - Not specified
Job type
On-site
Experience
1-3 years
Salary
KWD 400–600/mo (est.)
Job description
Receive and process inbound calls by creating service orders, leads, and customer complaints using SAP CRM. Conduct outbound calls whenever required to promote Engineering products. Handle customer communications, manage stressed, angry, or confused callers, and maintain correct customer data entry. Process maintenance calls, complaint calls, and enquiry calls, ensuring high customer focus and professionalism.
Skills
SAP CRMData EntryCustomer Service
What Jobze.ai noticed
- Alghanim Industries wants strong verbal communication and telephone etiquette for inbound and outbound customer support.
- Expect hands-on utilization of SAP CRM for logging service orders, complaints, and sales leads.
- Requires resilience in handling difficult or stressed customers while maintaining precise data entry standards.
This role was published by Alghanim Industries on Bayt. Jobze.ai is not the employer and does not take applications - they are handled on the original site.