Collection Officer

Key Responsibilities: * Monitor and follow up on outstanding invoices, rental payments, service charges, and other receivables. * Contact tenants, clients, and customers via phone, email, and formal correspondence regarding overdue payments. * Maintain accurate records of collection activities, payment commitments, and customer communications. * Prepare aging reports and provide regular updates on collection performance. * Coordinate with Leasing, Property Management, Finance, and Legal departments regarding delinquent accounts. * Reconcile customer accounts and investigate payment discrepancies. * Escalate unresolved accounts for legal action in accordance with company policies. * Support month-end closing activities by ensuring accurate receivable records. * Prepare collection forecasts and cash recovery reports for management review. Requirements: * Bachelor's degree in finance, Accounting, Business Administration, or a related field. * Minimum 3-5 years of experience in collections, accounts receivable, or credit control. * Experience in the real estate, property management, facility management, or asset management sector is preferred. * Knowledge of ERP systems (SAP, Oracle, Yardi, Microsoft Dynamics, or similar) is an advantage. * Familiarity with lease agreements, service charge collections, and tenant account management. * Exceptional communication and negotiation skills, with the ability to influence and engage stakeholders. * Bilingual (Arabic & English) candidates are preferred. * Valid Qatar Driving License is mandatory