Customer Service Coordinator - Order to Cash
The Estée Lauder Companies Inc.United Arab Emirates - DubaiPosted 07 October 2026
LinkedInDirect employerEnterpriseTop-rated employer
Location
United Arab Emirates - Dubai
Job type
On-site
Experience
5+ years
Salary
AED 15k–22k/mo (est.)
Job description
The Estée Lauder Companies is looking for a Customer Service Coordinator for their Middle East Supply Chain team in Dubai. The role focuses on the end-to-end Order-to-Cash (O2C) journey, order processing, claims management, and customer query resolution. Responsibilities include troubleshooting order failures, managing supply constraints, tracking operational KPIs, partnering with internal teams and customers, and identifying process improvements and workflow automation. Candidates must have around 5 years of relevant experience in order and claims management within an O2C environment, accompanied by mandatory SAP experience, strong analytical skills, and a proactive mindset.
Skills
SAPOrder-to-Cash (O2C)
What Jobze.ai noticed
- The Estée Lauder Companies wants a supply chain professional with deep expertise in the end-to-end Order-to-Cash (O2C) process.
- Mandatory requirement for hands-on SAP system experience to manage order processing, fulfillment, and claims.
- Expects proactive problem-solving skills, stakeholder management, and a continuous improvement mindset for workflow automation.
This role was published by The Estée Lauder Companies Inc. on LinkedIn. Jobze.ai is not the employer and does not take applications - they are handled on the original site.