Front Desk Representative (3 Months Contract)

We are urgently looking for a polished and organized Front Desk Agent to be the first point of contact in an automotive showroom, for one of our clients based in Dubai, UAE. This role is temporary for 3 Months and is not focused on customer service recovery but on managing the front-of-house professionally while handling administrative tasks and outbound calling activities to support the sales team. Key Responsibilities: Front Desk Management: Greet visitors and walk-in clients with a professional demeanor, determine their needs, and direct them to the appropriate sales executive or department. High-Volume Calling: Conduct outbound calls to potential leads for appointment setting, follow up on service reminders, and update client records regarding new vehicle arrivals. Data Entry & Excel: Maintain and update daily showroom logs, visitor trackers, and lead databases. Use Excel to compile daily reports on walk-ins, call conversions, and appointment schedules. Lead Qualification: Gather initial information from visitors and callers to qualify leads before passing them to the sales floor. Administrative Support: Assist the sales team with paperwork, filing, and organizing client documentation. Required Skills & Qualifications: Experience: Minimum 1-2 years of experience in a front desk, reception, or administrative role (automotive or luxury retail background preferred). Excel Proficiency: Must be proficient in Microsoft Excel (creating spreadsheets, data entry, basic formulas, and filters). With SAP experience in Automotive industry. Calling Skills: Comfortable making high-volume outbound calls and speaking clearly on the phone. Professionalism: Well-presented, punctual, and able to handle a fast-paced showroom environment.