IT Program Manager

We’re looking for an experienced IT Program Manager to lead the planning, governance, and delivery of complex enterprise-scale IT transformation programs, including ERP implementations and ITSM/CRM solution rollouts. Key Responsibilities: - Lead end-to-end delivery of enterprise IT programs across ERP, CRM and ITSM - Own program roadmaps, milestones, dependencies, resources and delivery plans - Establish strong program governance, risk management, change control and executive reporting - Manage multiple projects/workstreams across business, IT, vendors and external partners - Ensure delivery remains aligned with business objectives and transformation goals - Oversee budgets, vendors and overall program performance Requirements: - 8–10+ years in IT Program Management / Senior Project Management - Strong track record delivering enterprise technology transformation programs - Hands-on experience with ERP implementations and/or CRM/ITSM rollouts - Experience managing complex, multi-vendor environments - Strong program governance, stakeholder and financial management skills - PMP, PgMP or PRINCE2 certification – at least one is mandatory