MIS Executive

Prepare, analyze, and present monthly MIS reports to support business and operational decision-making. Monitor business performance, identify trends, and provide actionable insights to improve profitability and operational efficiency. Generate and submit periodic reports to automotive principals (Honda and GAC) within agreed timelines. Develop dashboards, reports, and presentations using Excel and other reporting tools. Collaborate with the Call Centre team to generate customer engagement and performance reports. Manage the creation, activation, and administration of service contracts and extended warranties. Support Aftersales teams by resolving system and SAP-related issues in collaboration with IT. Participate in process improvement and system enhancement initiatives. Prepare and monitor CAPEX requests and internal approval submissions. Generate monthly overtime and incentive statements with a high level of accuracy. Maintain records, approvals, contracts, and provide administrative support to ensure smooth departmental operations. Ensure all reporting activities meet compliance, quality, and deadline requirements.