Operations Assistant - Dispatch & Fleet Coordination

Key Responsibilities: Support daily transportation and logistics operational activities. Process and update transportation transactions in both the ERP and iLogistics systems. Verify and maintain data accuracy between the new ERP system and the existing iLogistics system. Coordinate with transportation, dispatch, terminal, warehouse, and operations teams to ensure smooth workflow. Prepare and maintain shipment, delivery, transportation, and operational records. Monitor daily operational activities and promptly report any discrepancies or system related issues. Assist the ERP implementation team by ensuring accurate operational data entry and validation. Generate daily, weekly, or ad hoc operational reports as required. Maintain proper documentation and filing of operational records. Follow company operational procedures, policies, and safety standards. Perform additional operational support tasks assigned by the supervisor. Work efficiently under pressure and meet deadlines during the ERP transition period. Requirements: Diploma or Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Commerce, or related field. Minimum 2 years of experience in Transportation, Logistics, Shipping, Fleet Operations, Terminal Operations, or Supply Chain. Experience working with drivers, operators, fleet teams, and operational supervisors. Hands-on experience using ERP systems (SAP, Oracle, Microsoft Dynamics, Odoo, or similar). Experience using Transportation Management Systems (TMS) or logistics software. Proficient in Microsoft Office, particularly Excel, Word, and Outlook. Previous experience in logistics coordination or transportation operations preferred. Excellent attention to detail and accuracy. Strong computer and data entry skills. Good command of English language (spoken and written).