Payment Operations / ERP Financial Specialist

Multiple financial operations roles including Payment Processing Officer, Payment Operations Manager, and Refund Analyst. Responsible for monitoring real-time payment transactions across banking platforms and payment gateways, resolving payment failures and delays, coordinating with banks and IT for issue resolution, examining taxpayer accounts to identify overpayments or credit balances eligible for refunds, preparing documentation, and reconciling refund batches. Requires solid understanding of financial accounting principles, audit standards, internal financial controls, and familiarity with ERP systems such as SAP, especially modules like FI or PSCD. Experience ranges from 2 to 10 years depending on the specific tier of the role.