SAP FI-CA Functional Consultant

Location: Dubai, UAE Employment Type: Full-time Working Model: Hybrid Experience Required: 3+ years About the Role We are looking for a hands-on SAP FI-CA Functional Consultant to support the daily operation, maintenance and continuous improvement of a high-volume contract accounts environment. Working closely with Finance, Operations and Engineering teams, you will manage FI-CA postings, payment processing, clearing, dunning, reconciliation and production issues. The role requires someone who can confidently move between financial processes, SAP configuration and functional troubleshooting. This is primarily a functional FI-CA operations and application support role, rather than an SAP ABAP development position. Key Responsibilities FI-CA Operations and Support - Monitor FI-CA postings, document flows, open items and contract account balances. - Investigate and resolve failed, incorrect or suspended postings. - Support incoming payments, payment allocation, clearing, dunning, write-offs, refunds, reversals and settlement processes. - Resolve reconciliation differences between FI-CA, billing systems, the general ledger and bank statements. - Analyse customer and contract account balances and correct payment or posting exceptions. Incident and Defect Management - Provide first-line and second-line functional support for FI-CA-related incidents. - Investigate, reproduce, document and prioritise production issues. - Perform root-cause analysis and recommend permanent solutions for recurring problems. - Manage incidents, service requests, defects and change requests through tools such as JIRA or ServiceNow. - Collaborate with technical teams and external vendors to resolve complex defects within agreed service levels. Configuration, Testing and Change - Support configuration across contract accounts, main and sub-transactions, posting areas, document types and account determination. - Prepare and execute test cases for fixes, enhancements and releases. - Participate in unit testing, SIT, UAT and regression testing. - Support controlled data corrections and mass-change activities. - Maintain configuration documents, process flows, test evidence, runbooks and knowledge articles. -Assist with release deployment, hypercare and transformation activities. Financial Controls and Period-End - Support month-end and year-end closing activities. - Perform open-item analysis, balance validation and ageing reviews. - Support FI-CA subledger to general ledger reconciliation. - Ensure financial postings follow accounting policies, approval controls and audit requirements. - Produce operational reports covering posting quality, issue backlogs and recurring errors. - Assist with audit requests relating to contract accounts and receivables. Requirements - At least 3 years of hands-on SAP FI-CA experience in a functional, production support or finance systems role. - Practical experience with Contract Accounts Receivable and Payable, Business Partner processes, payment processing, clearing, dunning, and account reconciliation. - Good understanding of double-entry accounting and subledger-to-general-ledger financial flows. - Experience using JIRA, ServiceNow, SAP Solution Manager or a similar ticketing platform. - Bachelor’s degree in Finance, Accounting, Information Systems or a related discipline. Pay: Up to AED20,000.00 per month Work Location: In person