Senior Manager - Finance (Revenue Assurance)

Role Summary: The Senior Manager – Finance Shared Services – Revenue Assurance is responsible for safeguarding the organization’s revenue streams through robust controls, accurate billing, data validation, and continuous process transformation. This role leads a team within the Shared Services Center and partners closely with Business, Operations, IT, Commercial, and Senior Finance leadership to improve revenue integrity, automate processes, and deliver strategic insights that strengthen financial performance. Responsibilities: 1. Revenue Assurance & Controls - Ensure end-to-end revenue integrity across all business units—order-to-cash, billing, invoicing, and collections. - Design, implement, and monitor strong internal controls to prevent revenue leakage. - Lead periodic revenue reconciliation, variance analysis, and root-cause investigations. - Review and validate pricing, contracts, discounts, promotions, and revenue adjustments. - Drive compliance with IFRS and organizational policies for revenue recognition. 2. Process Excellence & Transformation - Lead large-scale process transformation initiatives within the Shared Services Center to enhance efficiency, accuracy, and automation. - Implement digital tools such as RPA, workflow automation, analytics dashboards, and AI/ML-based anomaly detection. - Redesign workflows for standardization across geographies and businesses. - Create KPIs and dashboards to measure performance, leakage, recovery, and process stability. 3. Leadership & Stakeholder Management - Manage and mentor a multi-disciplinary team responsible for billing, audits, assurance checks, and reporting. - Collaborate closely with cross-functional teams—Finance, Operations, IT, Commercial, Data Analytics. - Influence senior stakeholders with insights and recommendations backed by strong analytics. - Partner with internal audit and external auditors on revenue-related reviews. 4. Continuous Improvement & Value Creation - Identify systemic gaps in revenue processes and execute corrective actions. - Develop a roadmap for shared services scalability and maturity. - Introduce best practices from global Shared Services/GBS frameworks. - Establish governance models for periodic business reviews and improvement cycles. 5. Reporting & Analytics - Deliver accurate and timely revenue assurance MIS, dashboards, KPIs, and performance scorecards. - Analyze trends, identify anomalies, and highlight risks/opportunities. - Prepare executive-level presentations for senior leadership and CFO reviews. Qualifications: - Chartered Accountant - 7–12 years of experience in Finance Shared Services, Revenue Assurance, or Order-to-Cash, with at least 3–5 years in a managerial role. - Proven track record leading transformational or digitalization projects. - Strong understanding of ERP systems (SAP, Oracle, MS Dynamics) and automation tools (Power BI, Power Automate, RPA). - Solid grasp of internal controls, contract management, and financial governance. - Exceptional analytical skills with experience in large-scale data management.