Service Parts Planner

Experienced planner position that directs and controls the planning, processing, and scheduling activities related to Service Parts demand. It entails routing demand to the appropriate resources; internal service warehouses, EEE factories, and procurement. It is responsible for end-to-end service parts planning, inventory optimization, replenishment strategy, and supply continuity across multiple regions and distribution centers. Focus on weighing customer demand, contractual commitments, inventory investment, and supply constraints. It will aim to maximize availability to customers and minimize downtime for service distribution centers. Execute and oversee Oracle ERP transactions, MRP recommendations, planning parameters, component lead time maintenance, item master data and sourcing rule maintenance, and inventory accuracy controls. Validates, processes, and routes daily parts demand into appropriate requisitions. Plan demand and replenishment for spare parts, define safety stock and reorder policy; coordinate repairable and purchased parts, monitor inventory health; escalate shortages. Collaborate with global manufacturing plants, warehouses, suppliers, procurement teams, logistics providers, and regional service organizations to improve supply chain performance. Produces/reviews KPI reports on daily, weekly, and monthly cadences. Bachelor Degree in Business, Logistics, or Supply Chain. Minimum 3-5 years experience in supply chain / inventory planning. Advanced proficiency in Oracle ERP, MRP systems, inventory planning tools, and advanced Excel analytics for complex KPI reporting.