Windows OS System Administrator

This position offers round-the-clock support, operating 24/7 throughout the year to deliver comprehensive assistance for the enterprise server environment. The responsibilities include the installation, configuration, management, operation, and maintenance of all Windows server systems and Windows Clusters. This role is crucial for maintaining system stability through daily operations, patch management, monitoring, and troubleshooting, as well as providing support for SAP environments that run on Windows. Key Responsibilities: Ensure that all Windows systems are effectively managed and maintained in accordance with vendor guidelines and security best practices, while also ensuring compliance with NCA, NIC, and SEC Cybersecurity regulations. Install, configure, manage, operate, and maintain Windows Server systems and Windows Clusters. Provide daily operational support, including OS installation, monitoring, troubleshooting, virus protection, and resource management. Oversee Windows File shares and clusters, as well as support SAP, SAP HANA, and SAP S/4HANA environments on the Windows platform. Collaborate closely with ERP, application, database, and web hosting teams to address daily support and break/fix issues, and manage scheduled maintenance. Manage and maintain client agents for server monitoring (SCOM) and server management (SCCM). Offer guidance for automation processes within the Microsoft Orchestrator environment. Develop and maintain technical and detailed design documentation, and raise and oversee support tickets with Microsoft.